Privacy Policy

Privacy Policy

Your privacy is very important to us. Drawn up in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act of 2018 (CCPA), this Privacy Policy explains what personal information we have, how we use it, and how you can check and update any personal information we hold about you. For the purposes of this Privacy Policy, “we” refers to GoldJoyPlush.

Why do we collect your personal information?

  • To deliver products and services relevant to you
  • To improve our products and services and develop new ones
  • To help us run and grow our business

Where and when do we get your information?

We collect information when you contact us, and when you use our products and services. Examples include when you:

  • Contact us to ask questions or request a quote
  • Make a purchase (online, email, phone, PO, etc.)
  • Enter promotions or competitions
  • Visit our website
  • Apply for a job

If you didn’t provide a phone number for delivery, we may search publicly available sources (e.g., university websites) to complete your shipping details.

The type of information we have

Collected upon: Order placements or inquiries; website visits (anonymous analytics)

Includes: Name, contact info, address(es); purchase history; job applications; competition entries

How we use this information

  • Process orders, arrange shipping, and maintain records
  • Respond to inquiries
  • Analyze anonymous usage data via Google Analytics

Storage & processing of information

Personal data is stored and processed with appropriate technical and organizational safeguards designed to protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage. Access is limited to personnel and service providers who need it to perform their roles.

Disclosure of information to third parties

We never sell your personal data. We may share it only with:

  • Payment processors & delivery services
  • Service providers (e.g., hosting via Hostnine.com, CRM like Zoho, email marketing via Mailchimp if subscribed)
  • Social Login providers (via miniOrange Plugin)

Social Login (miniOrange)

  • If you use social login (Google, Facebook, etc.), we collect your basic profile data (e.g., name, email).
  • Your explicit consent is required. If you decline, no login or data transfer occurs.
  • You can request deletion of your social-login data at any time (“right to be forgotten”).
  • All transferred data is encrypted in transit.

Recruitment

  1. Stage 1 (Application): viewed by HR only
  2. Stage 2 (Phone interview): contact info viewed by HR
  3. Stage 3 (Face-to-face): records kept 1 year (legal retention)

References are only contacted with your permission.

Marketing

With your consent, we send email updates and newsletters. You can unsubscribe at any time via the link in each email or by contacting us.

Your rights under GDPR & CCPA

  • Be informed about how your data is used
  • Access or correct your information
  • Request deletion or restrict processing
  • Withdraw consent
  • Object to marketing
  • Request data transfer (data portability)
  • File complaints to data protection authorities

To exercise your rights, please contact us.

Cookies

GoldJoyPlush uses cookies for:

  • Shopping cart memory
  • Language/currency settings
  • Google Analytics (anonymous tracking)
  • Hotjar (user experience analysis)

You remain anonymous. We never use cookies to identify you personally.

How to manage cookies

Other Websites

This Privacy Policy only applies to GoldJoyPlush. For external links on our website, please check each site’s own privacy policy.

Changes

This policy may be updated periodically. Please check back to this page for changes.

Last updated: 04/04/2020

Contact Us

For privacy-related queries, you can contact us by phone or email.

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